Retail Leaders Graduate Programme - Worcester

Our stores are where our customers experience the M&S magic. This programme gives you the skills to be a Store Manager; with hands-on experiences to accelerate your career, you'll learn how our multi-million-pound stores run.

About the role

Great stores need great leaders. That’s what this programme will help you become. You’ll master the day-to-day management of our multi-million-pound stores.

What you’ll be doing

You’ll be close to customers and colleagues, learning our routines and processes that make sure our stores run efficiently. You’ll be hands-on, working across all the departments, understanding each role and what they do. You’ll then be ready to take on your first Team Manager appointment.

We will also give you insight into the other vital parts of the business that play a critical role in helping our stores to run smoothly, such as Supply Chain and the Store Support Centre. These experiences will give you the best possible grounding to become a Deputy or Store Manager within 12 months.

Once you’ve become a Store Manager, this programme will give you a great platform to continue accelerating your career. That could be taking on bigger stores, working elsewhere in the business to broaden your skills, or working abroad in our international business.

What you’ll need

You don’t need a specific degree to apply, but you will need a genuine interest in how businesses work for customers and colleagues. We’re a leader in one of the fastest-moving industries in the world, so you’ll need to be hands-on, able to work at pace and learn fast.

Candidates must have the right to work in the UK for the full duration of their preferred programme.

What we look for

To succeed here, you’ll need to be a team player who tells it as it is, works well with people and gets closer to customers. You’ll want responsibility, and you will be committed to working hard and getting the job done. It means being fast on your feet at solving problems and calm under pressure.

Example career path

You’ll build a career as unique as you based on your skills and interests, but here is a common path that many colleagues in Retail make their own.

Team Manager

Deputy/ Store Manager

Assistant International Franchise Partner Manager

Trading Operations Manager

Regional Manager

Learning and support

Your development is our priority. We’ll give you a structured programme including mentoring, on-the-job training, and opportunities to solve real challenges that will help you build a long-term career at M&S. And, if we believe you can reach your potential faster, we will give you the tools and opportunities to do it. But the person who is going to make this happen is you. With our support, we want you to own and drive your development.